Isolate the fault
The door is released from the opener and cycled by hand to confirm whether the door or the opener is at fault.
Openers that hum, reverse, skip or stop responding to the remote.
An opener fault and a door fault feel identical from the driveway. The remote does nothing, or the motor runs and the door stays put, and it is hard to tell whether the problem is the machine on the ceiling or the door it is pulling.
We separate the two before touching a part. The door is tested off the opener for balance, then the opener itself is checked for gear wear, sprocket play, sensor alignment, travel and force limits, wall control wiring, logic board faults and remote programming.
How It Works
The door is released from the opener and cycled by hand to confirm whether the door or the opener is at fault.
Photo eyes, wall control, wiring runs and remote programming are tested and corrected.
Gears, sprockets, belts or chains, and the trolley assembly are inspected and repaired or replaced.
Open and close limits and force settings are set to the door, then safety reversal is tested.
FAQ
Still unsure? Call (647) 493-8072 or email info@suregaragerepair.ca.
It depends on the fault and the unit. A gear kit, sensor or board repair is often sensible on a sound opener; a unit with multiple failures or no available parts is usually better replaced, and we will explain which situation you are in.
Most often the photo eyes are misaligned, dirty or loose, or the close force is set too low. Occasionally the door itself is binding and the opener is doing exactly what it should.
Yes. We can program remotes and exterior keypads to a working opener and clear old codes when needed.
Request Service
Call and describe what the door is doing, or send a service request with your city and a short note. We will come back to you about the door.
Prefer email? info@suregaragerepair.ca